23taka's Privacy Policy — Your Information Is Our Responsibility
Your personal information on 23taka is protected with SSL encryption. This policy clearly explains how we collect, use, and store your data.
Last Modified: 1 January 2026. This privacy policy may be updated from time to time. When changes are made, the new date will be noted on this page. We recommend visiting this page regularly.
Introduction and Scope
This privacy policy ("Policy") applies to the 23taka platform (website: 23taka.cam) and all associated services. When you use our website, create an account, or use any of our services, you are considered to have agreed to the terms of this policy.
23taka believes that user privacy is a fundamental right. Keeping the personal information of our platform's users secure is our highest priority. We collect only the information necessary to provide our services, and it is never sold to third parties.
This policy is designed for users in Bangladesh and has been prepared in accordance with applicable laws and regulations of Bangladesh. In this policy, "we", "us", or "platform" refers to 23taka. "You", "user", or "member" refers to any person using our services.
What Information We Collect
23taka may collect the following categories of information. The purpose of collecting each category is specific and limited.
Personal Identity Information
Information you provide during account registration includes:
- Full name
- Date of birth (for age verification — service is for users aged 21 and over only)
- Email address
- Mobile phone number
- Residential address
Financial Transaction Information
Information collected during deposit and withdrawal processes:
- bKash, Nagad, Rocket, Upay account numbers (for transaction verification)
- Bank account details (for bank transfers)
- Transaction history and amounts
- Date and time of deposits and withdrawals
Technical and Usage Information
Information collected automatically while you use the platform:
- IP address and device identifiers
- Browser type and version
- Operating system
- Page visit history and session duration
- Data from cookies and similar tracking technologies
- Gaming activity and betting history
Purpose of Data Use
We use collected information only for the following legitimate purposes:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account verification, age confirmation, customer service | Contractual obligation and legal requirement |
| Financial Information | Transaction processing, fraud prevention, Anti-Money Laundering (AML) compliance | Legal requirement |
| Technical Information | Security assurance, platform improvement, issue resolution | Legitimate interest |
| Gaming Activity | Responsible gaming monitoring, personalized experience | Contractual obligation and legitimate interest |
| Contact Information | Sending important notifications and account updates | Contractual obligation |
Marketing Communications
If you want to receive notifications about bonus offers, promotions, or tournaments, you will need to give separate consent. You can withdraw this consent at any time. To opt out of marketing communications, contact us via live chat.
Data Storage and Security
SSL Encryption
All data transmission on 23taka is secured with 256-bit SSL (Secure Socket Layer) encryption technology. This protects your personal and financial information from third-party access.
Secure Servers
Your information is stored on secure, encrypted servers. Firewalls and access controls are in place to prevent unauthorized access to the servers.
Retention Period
Data is retained while your account is active. Even after account closure, some information may be kept for a specified period to meet legal obligations.
Internal Security
Only authorized staff may access your information when necessary. All staff are bound by confidentiality agreements and have received security training.
While complete security of data transmission over the internet cannot be guaranteed, 23taka uses the most current technology and methods to protect your information. If you suspect any security issue, please contact us immediately.
Sharing Data with Third Parties
23taka does not sell your personal information to third parties under any circumstances. Data may be shared in the following limited situations:
Payment Processors
Information necessary to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers is shared with the relevant payment providers. This information is used solely for processing the relevant transaction.
Legal Authorities
Information may be disclosed in response to applicable laws in Bangladesh, court orders, or legitimate requests from regulatory authorities. Only the information limited to what is legally required will be provided in such cases.
Technology Service Providers
Only the minimum information necessary for service operation is shared with game software providers (such as Pragmatic Play, Spribe, JILI, PG Soft, and others) and technology partners. All such partners operate under strict confidentiality agreements.
Fraud Prevention Agencies
Information may be shared with relevant agencies to prevent financial fraud, money laundering, and other illegal activities. This is essential for the protection of all users.
Cookies and Tracking Technologies
The 23taka website uses cookies to improve your browsing experience. The different types of cookies are described below:
Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, ensure security, and remember your preferences. Disabling these cookies will prevent the site from working properly.
Functionality Cookies
These cookies are used to remember language preferences, layout settings, and other personalized experience choices. They make each visit easier and more personalized for you.
Analytics Cookies
Analytics cookies are used to collect statistics such as which pages are visited most and how long users stay on the site. This information helps 23taka improve its services.
Cookie Controls
You can manage or delete cookies at any time from your browser settings. However, disabling essential cookies may prevent you from using some features of the site.
Your Data Rights
Every 23taka user has the following rights regarding their personal information:
Right to Access
You may request a copy of your personal information held by us at any time. Information will be provided within a reasonable time after the request is received.
Right to Rectification
If there are any errors or inaccuracies in your stored information, you can request a correction. Some information can be updated directly from your account settings; for other cases, contact the support team.
Right to Erasure
In certain circumstances you may request the deletion of your personal information. However, some information may be required to be retained for a specified period due to legal obligations.
Right to Object to Processing
You may object to data processing carried out for marketing communications or on the basis of legitimate interest. After an objection is raised, we will review the processing and stop it where applicable.
Right to Data Portability
You may request your data in a structured, commonly used format. This right applies to processing based on contract or consent.
To exercise your rights: Contact us via our 24/7 live chat or by email ([email protected]) to exercise any of the above rights. We aim to respond within 30 business days.
Protection of Minors
23taka is an adults-only platform. Only those aged 21 or over may register and use this site. We do not knowingly collect any information from persons under the age of 21.
If we are informed or discover that a minor has created an account, that account will be closed immediately and the associated information will be deleted. If a parent or guardian believes their child is using this site, please contact us.
Age Verification
Providing a date of birth during registration is mandatory. We may request additional documents for age verification at any time. Providing false information will result in the account being closed.
Policy Changes and Updates
23taka reserves the right to update or change this privacy policy from time to time. The policy may change due to legal changes, changes to services, or security improvements.
For any significant changes, we will notify users in the following ways:
- Displaying a new "Last Updated" date on this page
- Sending a notification to the registered email address
- Notifying users of significant changes upon logging in to the platform
Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend always reading the latest policy carefully.
Contact Us
Contact us for any questions, concerns, or requests to exercise your rights regarding this privacy policy. Our support team is always ready to help you.
Privacy Contact
This privacy policy has been prepared in accordance with applicable laws and regulations of Bangladesh. In the event of any dispute, the jurisdiction of the courts of Bangladesh will apply.